Terms and Conditions
The delivery terms of the online store apply to shipments around Finland.
If you want to order products abroad, please contact us:
Products and product prices
The product prices are shown in the product profiles. All online prices include VAT 24%.
The service fee is 8,90 € (irrespective of weight), if the order has been paid to an online bank or as an advance payment. Home delivery is 13 eur.
Deliveries which are sent abroad are priced separately.
We will send the package as soon as possible, usually in 2-5 days. If some material from the order is out of stock, we will contact you.
We use post 16-package delivering the orders which are paid through online bank or as an advance payment. In this case, you will receive an arrival note when the package can be picked up from the post office.
The product can be returned within 14-days as customer return. The returned product must be unused and unchanged.
Returns must be agreed on by e-mail or telephone. The bank account number must be mentioned, so that we can recover payment of the returned products. Customer is responsible for the delivery costs of the returned items.
If the item is faulty or wrong, immediately contact our customer service. Faulty items can be returned to Lappajärven Värjäämö without delivery costs as a customer return.
If a parcel is left unclaimed without canceling notice to us, we will automatically charge delivery costs.
Payment service provider
Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider. Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant.
Paytrail Oyj is an authorized Payment Institution. For reclamations, please contact the website you made your payment to.
Paytrail Oyj, business ID 2122839-7
Phone: +358 207 181830
Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.